Privacy Policy
This Privacy Notice has been prepared in fulfillment of the obligations pursuant to Articles 13-14 of Regulation (EU) 2016/679.
We collect, store and use the personal data you provide us directly when you browse our site, confirm the purchase of one of our services, subscribe to our newsletter or contact us.
If you are under the age of 13 (US) or 16 (EU and elsewhere), please seek the consent of your parent / guardian before submitting your personal information to this site. If we have reason to believe that one of our users is a minor and that we have obtained your personal data without due consent, we will delete that data within a reasonable time.
The data we collect is
Your name, email address, postcode, country, language preference, IP address and any other information you share when you fill out the contact form or purchase a service.
Details of each transaction made on our site, including amount, currency and payment method. We do not store your credit card or current account details: payments are managed by external services that operate on our behalf.
Responses to optional surveys or surveys that we may ask you to complete.
Support requests that you will send us via email or specific form.
The access data to your site, necessary to provide the services purchased.
Other information voluntarily submitted through a form on the site or that you have shared by contacting us.
The data we may collect are
The IDs of your social media accounts and information shared with us through your social media accounts.
The status of third-party authentication if you visit the site from a mobile application (for example if you are currently logged in to Facebook or other social media accounts).
Data relating to the opening of our e-mails or clicks on our e-mail links.
Copies of your website for backup purposes (security copies).
The data we collect from all visitors is
Technical information on the use of the site, the type and version of the browser, the operating system.
IP address.
On what legal basis do we process your data
When we process your personal data for the purposes indicated in this Notice we rely on one or more of the following legal bases:
Consent: we ask for your consent to use your data, to send you details about our offers, for targeted advertising and profiling.
Contractual scope: when you enter into a contract of any kind with us your personal data will be processed for service purposes.
Legal obligations: when strictly necessary, we will process your personal data to comply with a binding legal or tax obligation.
How we use your data
We use the personal information we collect to provide you with the requested service, innovate our technology and optimize your browsing experience.
We use your personal information for
Provide the purchased services.
Send you information about our work via any channel you have consented to: email, phone / SMS and / or social media messaging.
Provide you with information and make it easier for you to share on social networks.
Create marketing campaigns aimed at promoting our work.
Verify your identity and send you an email to thank you for purchasing our service or subscribing to our newsletter.
We may use the personal data of all visitors to the site to:
Administer and improve the site and optimize its infrastructure.
Analyze how you use the site using tools such as Google Analytics and other tools to help us test the performance of the content and functionality of the site, understand traffic patterns and know if there are problems on the site.
Improve communication by recording the interactions made on the site, via email and on social networks.
We invite you to take note that when you purchase a service or perform an action on this site, your virtual user profile is created through which you can update your personal data and preferences.
This profile allows you to manage services, personal data, and order history.
How we share your information
We do not sell your personal data and only share it with the parties described below, as required by law, or with trusted third parties with your permission.
Collaborators and employees: our collaborators or employees may have access to contact data, including name, e-mail address, telephone number and social profile IDs, access data to the website for which the service is requested, to
contact you about a specific service. They can contact you directly or through a third party contact tool operated by our company.
Service Providers: We work with some